Английский язык | 10 - 11 классы
HELP!
Перевод Stage 2.
This is possibly the most important stage in sales.
Many people are nervous about buying because they think that sales consultants only want to get their money.
From the very first moment with a new client you need to convince them that you are really interested in helping them find the right holiday.
Of course, sometimes people go into a travel agency just to browse through the brochures.
In this case do not stand next to them and ask questions, let them know you are there, but leave them alone.
Give them time.
Stage 3.
When a customer asks for help or information, we move on to the next stage - investigating the customer's needs.
This is also an important part of the sales process ; it is only when you have a clear idea about where a client wants to go, when they want to travel, who with, and so on, that you can select the best products for them.
Stage 4.
When you have selected the most suitable products you need to present them in terms of : Features - these are what a holiday has, such as the hotel facilities, transfers from the airport, excursions, etc.
Advantages - these are what make the holiday better than other similar holidays.
The fact that the price of a holiday includes all the excursions or all your bar costs, for example, would be an advantage.
Benefits - why a particular feature is good for the customer you are talking to at that moment.
At this point in the process many customers will want time to think.
The best thing to do is to get their contact details and invite them to take the brochures home and browse through them.
If you have done a good job of presenting the product.
They will probably be back a few days later.
Complete these sentens filling in the necessary word in writting 1?
Complete these sentens filling in the necessary word in writting 1.
He came home took .
His shoes and changed his clothes.
2 Can i ask you to take this bicycle .
To Peter?
3 I was surprised to see how much the boy took .
His father 4 We"ve got to take .
All the portraits in the classroom and dust them 5 I dont need the magazines anymore you can take them .
6 The nurses took .
The patients address 7 When is the time for the plane to take ?
8 Take the newspapers .
To the library when you are through with them ПОМОГИТЕ ПОЖАЛУЙСТА!
РЕШИТЕ УМОЛЯЮ!
Complete the sentences using the missing words 1) He came home took ?
Complete the sentences using the missing words 1) He came home took .
His shoes and changed his clothes 2) Can i ask you to take this bicycle .
To Peter?
3) I was surprised how much the boy took .
His father.
4) We've got to take .
All the portraits in the classroom and dust them.
5) I don't need the magazines anymore, you can take them.
. 6) Look, the plane is going to take .
. 7) What are all these books doing here?
Why don't you take them .
To the bookcase?
8) There are a few words that I want you to take .
. 9) The king ordered them to take the boy .
And punish him.
Напиши правильный вариант?
Напиши правильный вариант.
1. - Where .
. (is \ are) the children?
- (It is \ They are) in the gsrden.
2. - Where .
(is \ are) the the people ?
- . (It is \ They are) in the bus.
3. - Where .
(is \ are) the money?
- . (It is \ They are) on the table.
4. - Don't give him any books to read.
He never gives .
(it \ them) back.
5. Don't give him any money.
He never givers .
(it \ them) back.
6. My sandwiches .
(is \ are) in the bag, you may take .
(it \ them).
7. My money .
(is \ are) in the bag, you may take .
(it \ them).
8. I'm afraid we can't buy the toy.
We don't have .
(many \ much) money.
9. . (This \ These) work .
(is \ are) very interesting.
10. - Did you take .
(that \ those) money?
- No, I didn't.
I didn't need .
(it \ them).
Перевод на руский Your visit to whipsnade wildlife park will be very enjoyable?
Перевод на руский Your visit to whipsnade wildlife park will be very enjoyable.
At whipsnade you can learn and understand more abouut the lives of endangered animals and how to save them.
Many scientists work here they are studying the effects that human activites have on the natural world.
At the childre can get closer to farm animals and in the wolf wood you ll have a good view of the wolves.
At set time each day the keepers of the park introduce animals around the park for you to learn more about them and ask questions about them.
But don t bring aling your own dog or other pets into the park.
Everyone needs at least one holiday a year, so when you begin spending sleepless nights thinking about the sun and the sea, when you think longingly of the green countryside and forget the mosquitoes ?
Everyone needs at least one holiday a year, so when you begin spending sleepless nights thinking about the sun and the sea, when you think longingly of the green countryside and forget the mosquitoes and the boredom, there's no doubt about it – you're ready for the holiday.
Весь текст поставить в форму present simple Even a week - end is better than nothing.
You need to get away from all your usual routines and get some fresh air and a change of perspective.
You should also take occasional holidays without the family.
Husbands and children can do very well without you for a limited time and, if they cannot, they must learn to.
It will be good for them to realize how much you do for them during the rest of the year.
It is necessary for children to realize at a very young age that they can do without their parents.
It teaches them independence.
Go somewhere quiet, where the climate is pleasant and invigorating.
For the first couple of days, rest and sleep as much as you can.
If you are in he mountains, give yourself a day or two to get used to altitude ; by the sea, have a daily swim.
Do things the way they are done in the country you are staying and eat the local food.
Get to know the natives and their customs.
Do a little sightseeing, even if you do not like it.
Always have a dictionary of the local language, and pick up a few words.
It is a good idea to get to know the place as well as you can.
If you prefer complete solitude, take some books and catch up on your reading.
You should try to store up energy and vitality to see you through the winter months.
Be willing to put up with small inconveniences, and don't allow yourself to be annoyed.
Things will not be done in the way you do them ; so much the better.
Take note of the good, and pass over the bad in silence.
Try to learn something useful from your holiday.
Bring back an unusual peasant recipe or a local pottery jug.
Don't burden yourself with a camera unless you are a genuine enthusiast ; you will be always looking through it instead of directly at what is around you.
And don't indulge in that useless habit of sending holiday postcards – if you forget all about home, you will come back with far more interesting tales to tell.
Put in prepositions where necessary?
Put in prepositions where necessary.
1)Have you already bought a ticket _ London?
The perfomance _ the theatre begins _ a quater _ seven.
And where are tickets _ the play, _ the way?
2)How did you travel _ last summer?
Did you go _ the mountains _ car or did you go _ foot?
3)Who will take part _ this work?
I think many willbecause it's popular _ our puplis.
4)Where are our seats?
We're lucky _ them.
Stalls as you can see _ the stage very well.
Вставь предлоги где это необходимо?
Вставь предлоги где это необходимо.
Where are our seats?
We"re lucky .
Them.
They are .
The stalls.
I"m fond .
Sitting .
The stalls as you can see .
The stage very well.
Fill in : mustn’t or needn’t?
Fill in : mustn’t or needn’t.
Tom, Thanks for offering to chair tomorrow’s meeting for me.
Apart from Sally and Dave, she sales staff ….
Attend, but the Personnel people ….
Miss it, as several matters concern them.
You ….
Mention the new offices – we can deal with that later and you ….
Discuss the changes in the computer course timetables since they’re not urgent.
Don’t forget that you ….
Mention the visit by inspectors – we don’t want people panicking.
You ….
Forget to bring up the matter of the Smithson contract, and you also ….
Leave out the new manager’s appointment.
You ….
Go into details unless people have questions.
But remember you ….
Give anyone the idea that their job is at risk because of this.
Make it clear that employess ….
Speak unless they want to.
Last but not least, you ….
Mention the staff - party Mr.
Jones wants to announce that himself.
By the way, you ….
Take notes, as my secretary will be there to do that.
Thanks, Laura.
You have been on holiday to Los Angeles and during your stay you were very unhappy with your accommodation?
You have been on holiday to Los Angeles and during your stay you were very unhappy with your accommodation.
You are writing a letter to complain to the manager of the hotel.
In the letter : Complain about the quality of the food in the hotel restaurant Complain about the noise from the disco at night that your room was not equipped as advertised in the holiday brochure Ask for compensation for your inconvenience.
Work in pairs?
Work in pairs.
Ask and answer the west ions.
Use the new words.
1. At about what time did you fall asleep yesterday?
When did you get up in the morning?
Did you get enough sleep?
2. What are the three things that depress you most of all?
What are the three things that please you mos?
3. Is there any activity you regulary fail to do?
And what activity are you specially good at?
4. What food or drink are you addicted to if any?
5. Full - lenght cartoons have become rather popular.
Which of them have you seen?
What do you think of them?
Ответьте , пожалуйста, на вопросы на английском языке!
На этой странице вы найдете ответ на вопрос HELP?. Вопрос соответствует категории Английский язык и уровню подготовки учащихся 10 - 11 классов классов. Если ответ полностью не удовлетворяет критериям поиска, ниже можно ознакомиться с вариантами ответов других посетителей страницы или обсудить с ними интересующую тему. Здесь также можно воспользоваться «умным поиском», который покажет аналогичные вопросы в этой категории. Если ни один из предложенных ответов не подходит, попробуйте самостоятельно сформулировать вопрос иначе, нажав кнопку вверху страницы.
Этап 2.
Это, возможно, самый важный этап продаж.
Многие беспокоятся о совершении покупки, так как думают, что продавцы хотят лишь получить свои деньги.
С самого начала вам надо убедить нового клиента, что вы действительно заинтересованы оказать ему помощь в подборе хорошего отдыха.
Конечно, иногда люди приходят в туристическое агентство просто полистать брошюры.
В этом случае не стоит стоять над ними и задавать вопросы.
Просто дайте им знать, что вы рядом, но оставьте их в покое.
Дайте им время.
Этап 3.
Когда клиент просит помощи или желает получить информацию, мы переходим к следующему этапу - определение потребностей заказчика.
Это тоже важная часть процесса продаж ; только чётко понимая, куда клиент хочет отправиться, когда, с кем и так далее, вы можете выбрать для него наилучший вариант.
Этап 4.
Подобрав самый оптимальный вариант, необходимо представить его с точки зрения :
Услуг - что входит в пакет, например, услуги отеля, трансферы из аэропорта, экскурсии и так далее.
Преимущества - что именно делает этот вариант выигрышным на фоне других похожих.
Факт, что в стоимость тура входят, например, экскурсии или расходы на мини - бар будет преимуществом.
Выгода - почему именно этот вариант является самых подходящим для этого конкретного клиента.
На этом этапе заказчику может потребоваться время на обдумывание.
Лучше всего записать его контактную информацию и предложить забрать брошюры домой и просмотреть их.
Если вы надлежащим образом провели презентацию тура, возможно, клиент вернётся через несколько дней.